1. Introducción
This manual provides essential information for the installation, operation, and maintenance of your ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System. This system is designed to provide efficient heating and cooling for residential and light commercial applications. Please read this manual thoroughly before attempting any installation or operation to ensure proper function and safety.
2. Información de seguridad
Always prioritize safety. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Consult a qualified installer, service agency, or the gas supplier for information or assistance. The information contained in this manual is intended for use by qualified service personnel only.
- Seguridad eléctrica: Ensure the power supply is disconnected before performing any service or maintenance. All electrical wiring must comply with local and national electrical codes.
- Manejo de refrigerante: This system uses R-454B refrigerant. Only certified technicians should handle refrigerants.
- Instalación: Installation must be performed by a licensed HVAC professional.
- Equipo de protección personal: Always wear appropriate personal protective equipment (PPE) such as gloves and safety glasses during installation and maintenance.
3. Características principales
- Tecnología inversora: Proporciona un control de temperatura preciso, un consumo de energía reducido y un funcionamiento más silencioso.
- Alta eficiencia: 18.8 SEER2 and 9.7 HSPF2 ratings for energy savings.
- Amplio rango operativo: Reliable performance from -13°F to 122°F.
- Funcionamiento silencioso: Indoor noise levels as low as 44 dBA, outdoor unit at 60 dBA.
- Componentes duraderos: Rotary compressor, aluminum coil, and fiberglass-free insulation.
- Refrigerante ecológico: Utilizes R-454B refrigerant.
- Instalación flexible: Supports horizontal and vertical air handler installation.
- Controles inteligentes: Compatible with wired controllers, WiFi, and third-party thermostats.
- Integrated Back-up Heat: Includes a 10kW back-up heat kit for supplemental heating.
4. Componentes sobreview
The ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System includes the following main components:
- Outdoor Condensing Unit (Heat Pump)
- Unidad de tratamiento de aire interior
- 10kW Back-up Heat Kit
- 30' Line Set
- Gauge Electrical Whip
- 60A Non-Fused Disconnect Switch
- Termostato WiFi
- Surge Protector
- Adaptador de carga CPS
- Manga de la pared

Figura 1: Encimaview of the ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System, showing the outdoor unit, indoor air handler, 10kW back-up heat kit, thermostat, line set, and various installation accessories.
5. Configuración e instalación
Installation of this ACiQ heat pump system requires specialized knowledge and tools. It must be performed by a qualified and licensed HVAC technician to ensure safety, compliance with local codes, and optimal performance. Refer to the detailed installation manual provided with the product for specific instructions.
5.1 Comprobaciones previas a la instalación
- Verify that the electrical supply matches the unit's requirements (Indoor: 115/208/230V, 60Hz, 1Ph; Outdoor: 208/230V, 60Hz, 1Ph).
- Asegúrese de que haya suficiente espacio para las unidades interiores y exteriores, lo que permite un flujo de aire adecuado y acceso para mantenimiento.
- Confirm that the maximum piping length (164 ft / 50m) and height difference (82 ft / 25m) are not exceeded.
5.2 Air Handler Installation
The indoor air handler unit is designed for flexible installation, supporting upflow, downflow, and horizontal configurations to suit various space requirements.

Figura 2: Diagram illustrating the multi-positional capabilities of the indoor air handler unit, showing options for upflow, downflow, and horizontal installation.
5.3 Ubicación de la unidad exterior
Consider the outdoor unit's dimensions and required clearances for optimal performance and maintenance. The unit features a compact design compared to traditional systems.

Figura 3: Graphic comparing the smaller footprint of the ACiQ outdoor unit (20 inches clearance) versus a traditional unit (36 inches clearance), highlighting its high efficiency and self-cleaning features.
6. Instrucciones de funcionamiento
Your ACiQ heat pump system offers advanced control options for comfortable and efficient operation.
6.1 Modos básicos de funcionamiento
- Modo de enfriamiento: Provides cooling with a capacity of 31,000 BTU/hr. Operates efficiently from -13°F to 122°F ambient temperatures.
- Modo de calefacción: Provides heating with a capacity of 30,000 BTU/hr at 47°F. Reliable warmth down to -13°F. The 10kW back-up heat kit provides supplemental heat when needed.
- Modo de ventilador: Hace circular el aire sin calentar ni enfriar.
- Modo automático: Cambia automáticamente entre calefacción y refrigeración para mantener la temperatura establecida.

Figura 4: The ACiQ outdoor unit installed on a patio, demonstrating its ability to operate effectively in extreme heat conditions, up to 122°F.

Figura 5: The ACiQ outdoor unit partially covered in snow, illustrating its capability to operate in extreme cold temperatures, down to -13°F.
6.2 Controles inteligentes
The system can be controlled via the included wired thermostat, WiFi-enabled app, or compatible third-party thermostats. The WiFi app allows for remote control and monitoring of your system.

Figura 6: Image showing the ACiQ Smart Home mobile application interface on a smartphone alongside a wired thermostat, demonstrating the system's smart control capabilities for climate management.
7. Mantenimiento
Regular maintenance ensures the longevity and efficiency of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
- Reemplazo del filtro de aire: Check and replace air filters in the indoor air handler every 1-3 months, or more frequently if needed. Dirty filters restrict airflow and reduce efficiency.
- Limpieza de la unidad exterior: Keep the outdoor unit free from debris, leaves, and dirt. Periodically clean the coils with a soft brush or water hose (ensure power is off).
- Sistema de drenaje: Ensure the condensate drain line is clear and free of blockages to prevent water overflow.
- Inspección profesional: Schedule annual inspections and maintenance by a qualified HVAC technician.
8. Solución de problemas
This section provides solutions for common issues. For complex problems, contact a qualified HVAC technician.
- Sin energía: Check circuit breakers and ensure the disconnect switch is in the ON position.
- Calefacción/refrigeración insuficiente: Verify thermostat settings, check air filters for blockage, and ensure outdoor unit is not obstructed.
- Ruidos inusuales: Minor operational noises are normal. Loud or unusual noises may indicate a problem requiring professional inspection.
- Fugas de agua: Check condensate drain line for blockages.
9. Especificaciones

Figura 7: Image displaying the dimensions of both the indoor air handler unit (49.02" H x 21.02" W x 21.02" D) and the outdoor condensing unit (35.04" H x 37.24" W x 16.14" D).

Figura 8: Chart detailing the cooling capacity of the ACiQ system at various outdoor temperatures: 86°F (118% capacity), 95°F (113% capacity), 110°F (99% capacity), and 122°F (48% capacity).

Figura 9: Chart detailing the heating capacity of the ACiQ system at various outdoor temperatures: -22°F (N/A), -13°F (41% capacity), 0°F (57% capacity), 17°F (70% capacity), and 32°F (73% capacity).
| Característica | Detalle |
|---|---|
| Capacidad de enfriamiento | 31,000 BTU/hora |
| Capacidad de calentamiento | 30,000 BTU/hr (at 47°F) |
| Clasificación SEER2 | 18.8 |
| Clasificación HSPF2 | 9.7 |
| Tipo de refrigerante | R-454B |
| Fuente de alimentación de la unidad interior | 115/208/230V, 60Hz, 1Ph |
| Fuente de alimentación de la unidad exterior | 208/230 V, 60 Hz, monofásico |
| Longitud máxima de tubería | 164 pies (50 m) |
| Max Height Difference | 82 pies (25 m) |
| Indoor Unit Dimensions (W × D × H) | 21.02" × 21.02" × 49.02" |
| Outdoor Unit Dimensions (W × D × H) | 37.24" × 16.14" × 31.89" |
| Peso neto de la unidad interior | 128.97 libras |
| Peso neto de la unidad exterior | 164.02 libras |
10. Garantía y soporte
ACiQ offers a comprehensive warranty for this heat pump system:
- Garantía de piezas: 7 años
- Garantía del compresor: 12 años
These warranty terms are valid when the system is installed by a certified technician and registered online with the manufacturer. For technical support, service inquiries, or warranty claims, please refer to the contact information provided in your product packaging or visit the official ACiQ websitio.





