NGTeco TC1 Cloud-Based 4-in-1 Time Clock Instruction Manual

1. Introducción

This manual provides detailed instructions for the setup, operation, and maintenance of your NGTeco TC1 Cloud-Based Time Clock. This device offers a comprehensive 4-in-1 solution for employee time tracking, supporting face, fingerprint, RFID, and PIN recognition methods. It integrates with the NGTeco Office software and mobile application for real-time cloud access and automated reporting, designed for small to medium-sized businesses.

Image: NGTeco TC1 Cloud-Based Time Clock, showcasing its multi-recognition capabilities and app integration.

2. Contenido del paquete

Verifique que todos los artículos enumerados a continuación estén incluidos en su paquete:

• NGTeco TC1 Time Clock Device
• Adaptador de corriente (eléctrico con cable)
• Mounting Hardware (for Wall Mount & Tabletop options)
• Guía de inicio rápido
• Manual de usuario
• IC Cards (for RFID recognition)

Image: Included IC Cards for RFID-based employee clock-in/out.

3. Guía de configuración

3.1. Initial Power On & Mounting

1. Connect the provided power adapter to the device and a power outlet. The device will power on automatically.
2. Choose your preferred mounting method: wall mount or tabletop. Use the provided hardware for wall mounting.

3.2. Network Configuration (2.4GHz WiFi)

The NGTeco TC1 connects via 2.4GHz WiFi to enable cloud-based features. Ensure your network supports 2.4GHz.

1. On the device screen, navigate to the network settings.
2. Seleccione su red WiFi de 2.4 GHz de la lista.
3. Enter your WiFi password using the keypad.
4. Confirme la conexión.

3.3. NGTeco Office App Setup

The NGTeco Office app provides remote control and access to attendance data.

1. Download the "NGTeco Office" app from your device's app store (iOS/Android).
2. Crea una nueva cuenta o inicia sesión si ya tienes una.
3. Follow the in-app instructions to bind your TC1 device to your account. This typically involves scanning a QR code displayed on the device or entering the device's serial number.

3.4. Inscripción de usuarios

Enroll employees using one or more of the 4-in-1 recognition methods: Face, Fingerprint, RFID, or PIN.

• Vía dispositivo: Navigate to "User Management" on the device menu. Select "Add User" and follow the prompts to register fingerprints, set PINs, or enroll RFID cards.
• Via NGTeco Office App: Use the app's user management section to add new employees, assign IDs, and remotely enroll recognition data.

4. Instrucciones de funcionamiento

4.1. Fichaje de entrada y salida

Employees can clock in or out using their registered recognition method:

• Huella dactilar: Coloque un dedo registrado en el sensor de huellas dactilares.
• Rostro: Stand in front of the device for facial recognition.
• RFID: Tap a registered IC card on the designated area.
• PIN: Introduzca el PIN asignado utilizando el teclado.

4.2. Gestión de turnos

The NGTeco Office software allows for flexible shift configurations:

• Set up fixed, split, or flexible shifts to accommodate various work schedules (part-time, rotating, 24/7).
• Assign shifts to individual employees or groups.

4.3. Informes de asistencia

Access real-time attendance data and automated reports:

• View live punch data from any device via the NGTeco Office app.
• Generate auto-calculated hours and instant reports.
• Export reports for payroll or record-keeping.

Image: Easy time tracking and reporting available on web y plataformas móviles.

5. Mantenimiento

5.1. Limpieza

Regularly clean the device, especially the screen and fingerprint sensor, with a soft, dry cloth. Avoid abrasive cleaners or liquids that could damage the device.

5.2. Actualizaciones de firmware

Periodically check the NGTeco Office software or app for available firmware updates to ensure optimal performance and access to new features. Follow the on-screen instructions for any updates.

6. Solución de problemas

• El dispositivo no enciende: Asegúrese de que el adaptador de corriente esté conectado de forma segura tanto al dispositivo como a una toma de corriente que funcione.
• Problemas de conexión WiFi: Verify your WiFi network is 2.4GHz. Check the entered password for accuracy. Restart the device and your router if problems persist.
• Error en el reconocimiento de huellas dactilares: Ensure the fingerprint sensor is clean. Employees should place their finger firmly and completely on the sensor. Try enrolling the fingerprint again or enrolling an additional finger.
• Problemas de conectividad de la aplicación: Ensure the device is connected to WiFi and your mobile device has an active internet connection. Verify the device is correctly bound to your NGTeco Office account.
• Problemas de sincronización de datos: Check the device's WiFi connection. If the device was offline, punches will sync to the cloud once the connection is re-established.

7. Especificaciones

8. Garantía y soporte

Su reloj de tiempo NGTeco TC1 viene con un 1 año de garantía. Additionally, NGTeco provides soporte técnico gratuito de por vida, available Monday through Friday, 6 AM to 6 PM EST. For assistance, please refer to the contact information provided in your package or visit the official NGTeco websitio.