1. Introducción
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your TURBRO Greenland 12,000 BTU Ductless Mini Split Inverter AC with Heat Pump. Please read this manual thoroughly before installation and use, and retain it for future reference.
Características principales:
- Powerful Heating and Cooling: Utilizes inverter technology for efficient operation in extreme temperatures, cooling up to 131°F and heating down to -13°F. Achieves fast cooling in 30 seconds and heating in 60 seconds.
- Eficiencia Energética: Features a 23 SEER2 rating, ensuring lower electricity consumption and potential eligibility for federal tax credits.
- Funcionamiento silencioso: Designed for low noise levels, with a minimum noise level of 27 decibels.
- Long Distance Air Blowing: A large drum-shaped impeller fan provides efficient air circulation across areas up to 750 sq.ft.
- Control habilitado por WiFi: Allows convenient control via a smartphone application.
- Función deshumidificadora: Includes a built-in dehumidifier for improved air quality.
2. ¿Qué hay en la caja?
Your TURBRO Greenland Mini Split system is typically delivered in two separate boxes. Please verify all packages upon delivery to ensure all components are received before scheduling installation or beginning the installation process.

Figure 1: TURBRO Greenland Mini Split system components.
Box One (Indoor Unit & Accessories):
- Unidad interior
- Manual de usuario
- Cable de señal
- Remote & AAA Battery
- Junta de drenaje
- Soporte de control remoto
- Tornillos
- Placa de montaje
- Pies de goma
- Placa guía
- Drain Hose (for indoor unit)
Box Two (Outdoor Unit & Installation Kit):
- Unidad exterior
- Drain Hose (for outdoor unit)
- Refrigerant Pipe (16.4 ft.)
- Manga de la pared
- Cinta aislante
- Goma selladora
3. Configuración e instalación
The TURBRO Greenland Mini Split AC is designed for easy installation with a step-by-step guide and numbered wiring diagram. However, professional installation is recommended to ensure optimal performance and safety.
Video 1: TURBRO Greenland Ductless Mini Split AC Installation Guide. This video provides a visual walkthrough of the installation process.
3.1 Instalación de la unidad interior
- Mounting Plate Placement: Use the provided cardboard template to mark the position for the indoor unit's mounting plate on the wall. Ensure adequate clearance: approximately 8 inches from the ceiling and 14 inches from adjacent walls. Use a level to ensure proper alignment.
- Perforación de agujeros: Drill pilot holes for the mounting plate screws. For brick or concrete walls, use appropriate masonry drill bits and anchors. For drywall, locate studs or use heavy-duty drywall anchors rated for the unit's weight.
- Placa de montaje segura: Attach the mounting plate securely to the wall using the appropriate screws.
- Drill Conduit Hole: Drill a large hole (typically 2.5-3 inches in diameter) through the wall for the refrigerant lines, drain hose, and electrical cables. Ensure this hole is angled slightly downwards towards the exterior to facilitate drainage.
- Electrical Wiring (Indoor Unit): Open the front panel of the indoor unit. Locate the electrical terminal block. Connect the power wires from the outdoor unit to the corresponding terminals (L, N, 1, 2, 3, Ground) as indicated in the wiring diagram. Secure the wires with the cable clamp.
- Wrap Lines: Bundle the refrigerant lines, electrical cable, and drain hose together using insulation tape. This protects them and facilitates passage through the wall.
- Montaje de la unidad interior: Carefully feed the bundled lines through the wall hole. Lift the indoor unit and hook it onto the top of the mounting plate, then gently push the bottom until it snaps into place. Ensure the unit is level and securely attached.
3.2 Ubicación de la unidad exterior
- Selección del sitio: Choose a suitable, level location for the outdoor unit. Ensure at least 12 inches of clearance from the back of the unit to any wall and 20 inches on either side for proper airflow and maintenance.
- Instalar patas de goma: Attach the provided rubber feet to the base of the outdoor unit. These help reduce vibration and noise.
- Electrical Wiring (Outdoor Unit): Open the wiring cover on the outdoor unit. Connect the electrical wires from the indoor unit and the main power supply to the corresponding terminals (L, N, 1, 2, 3, Ground) as per the wiring diagram. Use liquid-tight conduit for the main power supply for safety and weather protection.
- Conectar líneas de refrigerante: Carefully bend the pre-charged refrigerant lines from the indoor unit to align with the outdoor unit's service ports. Remove protective caps and hand-tighten the flare nuts. Use two wrenches to tighten them to the specified torque.
- Conectar la manguera de drenaje: Connect the outdoor unit's drain hose to the designated port.
3.3 Puesta en marcha del sistema
- Aspirar el sistema: Connect a vacuum pump and gauge set to the low-pressure service port. Run the vacuum pump for at least 15 minutes to remove air and moisture from the refrigerant lines. Close the low-pressure port and monitor the gauge for at least 15 minutes to ensure no leaks are present (the reading should remain at -0.1 MPa).
- Liberación de refrigerante: If the system holds a vacuum, release a small amount of refrigerant into the lines for a leak check. Open the low-pressure valve for 5 seconds, then close it. Apply soapy water to all connections; if bubbles appear, there is a leak that needs to be addressed.
- Fully Open Valves: If no leaks are detected, fully open both the low and high-pressure valves to release the refrigerant into the system. Replace all protective caps.
- Encendido: Turn on the dedicated 20-amp circuit breaker in your electrical panel. Your AC unit is now ready for operation.
4. Instrucciones de funcionamiento
Your TURBRO Greenland Mini Split offers various operating modes and convenient control options.
4.1 Opciones de control
- Mando a distancia: Use the included remote control to adjust settings, change modes, and set timers.
- WiFi-Enabled App: Download the dedicated smartphone app to control your unit remotely. This allows you to adjust settings from anywhere.
Modos de funcionamiento de 4.2
- Modo frío: Provides powerful cooling, quickly lowering room temperature.
- Modo calor: Offers efficient heating, even in cold outdoor conditions.
- Modo deshumidificador: Reduces humidity levels in the room for increased comfort.
- Modo de ventilador: Hace circular el aire sin calentar ni enfriar.
5. Mantenimiento
El mantenimiento regular garantiza un rendimiento óptimo y la longevidad de su unidad.
5.1 Limpieza del filtro
The indoor unit's air filters are easily accessible for cleaning:
- Abra con cuidado el panel frontal de la unidad interior.
- Retire los filtros de aire.
- Clean the filters using a vacuum cleaner or by washing them with lukewarm water.
- Deje que los filtros se sequen por completo antes de volver a insertarlos.
- Cierre el panel frontal de forma segura.
6. Solución de problemas
If you encounter issues with your unit, refer to the following common troubleshooting steps. For persistent problems, contact customer support.
- La unidad no se enciende: Check the power supply and ensure the circuit breaker is ON. Verify all electrical connections are secure.
- Refrigeración/calefacción insuficiente: Ensure air filters are clean. Check for obstructions around indoor and outdoor units. Verify correct mode and temperature settings.
- Ruidos inusuales: Minor noises during operation are normal. Excessive or unusual noises may indicate an issue; consult the full user manual or customer support.
- Fuga de agua: Check if the drain hose is properly installed, free of kinks, and not clogged.
7. Especificaciones
| Característica | Detalle |
|---|---|
| Marca | TURBO |
| Modelo | Groenlandia-12K115 |
| Capacidad de enfriamiento | 12,000 BTU |
| Capacidad de calentamiento | 12,000 BTU |
| Área de cobertura | Hasta 750 pies cuadrados |
| Clasificación SEER2 | 23 |
| Volumentage | 115 V |
| Quétage | 920 W |
| Nivel de ruido (mín.) | 27 decibelios |
| Refrigerante | R454B |
| Características especiales | Dehumidifier, Fast Cooling, Heating & Cooling, Inverter Compressor, WiFi Enabled |
| Certificación Energética | Certificado Energy Star |
| Dimensiones de la unidad interior | 36.2"W x 12.1"H x 7.7"D (approximate, inferred from image) |
| Dimensiones de la unidad exterior | 28.7"W x 21.7"H x 12.0"D (approximate, inferred from image) |
8. Garantía y soporte
8.1 Información de garantía
The TURBRO Greenland Mini Split Inverter AC comes with a 24-month warranty. Please refer to the full warranty details in the included User Manual for terms and conditions.
8.2 Atención al cliente
For technical assistance, troubleshooting, or warranty claims, please contact TURBRO Customer Support. Contact information can be found in your User Manual or on the official TURBRO websitio.





