1. Información importante de seguridad
Please read this manual carefully before installation and use. Keep it for future reference.
- Do not expose the lock to extreme temperatures outside the specified operating range (-22°F to 158°F).
- Use only the specified battery type (Lithium Polymer) and charging methods.
- Ensure proper installation to prevent damage to the lock or door.
- Mantenga las llaves mecánicas en un lugar seguro fuera de la propiedad.
- Evite utilizar limpiadores abrasivos o disolventes en la superficie de la cerradura.
2. Contenido del paquete
Verifique que todos los componentes estén presentes antes de comenzar la instalación:
- Montaje exterior
- Montaje interior
- Lithium Polymer Battery (1)
- Llaves mecánicas (2)
- Herrajes de instalación (tornillos, placa de cierre, etc.)
- Manual de usuario
3. Producto terminadoview y características clave
The Lockin Veno Pro is an advanced smart lock system integrating multiple security and convenience features.
Figure 3.1: Lockin Veno Pro Smart Lock with integrated camera and keypad.
3.1. Integrated 4-in-1 System
The Veno Pro combines a palm vein & fingerprint smart lock, a 2K 180° true panoramic camera, a smart video doorbell with night vision, and a built-in AI hub with 32GB local storage. No additional hub or monthly fees are required.
Figure 3.2: The 4-in-1 integrated system of the Veno Pro.
3.2. Venokey Palm Vein Recognition
Experience touchless unlocking with TÜV Rheinland certified 0.17s recognition speed and 99.9% accuracy. This technology works reliably even with soiled hands, peeling fingers, faint fingerprints, or long nails. The False Acceptance Rate (FAR) is less than 0.00001%, ensuring high security.
Figure 3.3: Palm vein recognition adapts to various hand conditions.
Vídeo 3.1: Un finalview of the benefits and technology behind palm vein recognition.
3.3. LockinCam 2K 180° True Panoramic Camera
The revolutionary 180°x180°x180° camera significantly reduces blind spots, providing a head-to-toe, ultra-wide view at your doorstep. Features include local AI motion detection, IR night vision, two-way talk, and 32GB built-in storage, all without monthly fees.
Figure 3.4: Enhanced field of view with the 180° panoramic camera.
3.4. Triple-Layer Security Protection
LockinAI's on-device computation architecture ensures all data processing occurs locally, eliminating cloud dependencies and safeguarding your privacy from unauthorized access and data transmission risks.
Figure 3.5: Triple-layer privacy protection architecture.
Video 3.2: Detailed information about the Veno Pro's features and capabilities.
4. Configuración e instalación
Installation is designed to be straightforward, requiring only a screwdriver and approximately 15 minutes.
4.1. Lista de verificación previa a la instalación
- Asegúrese de que su puerta cumpla con las siguientes especificaciones:
- Diámetro del orificio de la puerta: 1 pulg./25.4 mm
- Diámetro del orificio transversal: 2⅛ pulg. / 54 mm
- Door Thickness: 1⅜ in - 2¹¹⁄₆₄ in (35-55 mm)
- Retroceso: 2⅜ pulg. / 60 mm o 2¾ pulg. / 70 mm
- The lock is NO compatible with round faceplate cutouts, Storm Doors, or Mortise Locks.
- Compatible with Single Cylinder and doors with a rectangular latch faceplate cutout.
- Fully charge the included Lithium Polymer battery before installation.
Figure 4.1: Door measurement requirements for installation.
4.2. Pasos de instalación
Refer to the detailed step-by-step instructions provided in the included Quick Start Guide for precise installation. A screwdriver is the only tool typically required.
- Prepare la puerta asegurándose de que cumpla con las dimensiones especificadas.
- Instale el pestillo y la placa de cierre.
- Mount the exterior assembly.
- Instale el conjunto interior y conecte los cables.
- Inserte la batería cargada.
- Pruebe la funcionalidad de la cerradura.
5. Instrucciones de funcionamiento
5.1. Métodos de desbloqueo
The Lockin Veno Pro offers six convenient ways to unlock your door:
- Vena de la palma: Touchless recognition by simply presenting your palm to the sensor.
- Huella dactilar: Fast and secure access using your registered fingerprint.
- Código PIN: Enter your personalized code on the keypad.
- Control de la aplicación: Unlock remotely via the Lockin App on your smartphone.
- Control de voz: Integrate with smart home ecosystems for voice commands (e.g., Alexa, Google Home).
- Teclas mecánicas: Acceso a clave tradicional para backup.
5.2. Lockin App Features
The Lockin App provides comprehensive control and monitoring capabilities:
- Acceso remoto: Control your lock from anywhere.
- Alertas instantáneas: Receive notifications for activity at your door.
- Códigos de acceso de un solo uso: Generate temporary access codes for guests.
- Gestión de usuarios: Easily add or remove user permissions.
- Modos inteligentes: Choose from Home, Away, Geofencing, and Party modes to tailor alerts and access.
- Conversación bidireccional: Comunicarse con los visitantes a través de la aplicación.
5.3. Camera and AI Features
The integrated camera and AI enhance your home security:
- Vídeo HD 2K: Clear video feed with a 180° panoramic view.
- Detección de movimiento por IA: Local AI processing accurately identifies humans, packages, and vehicles.
- Visión nocturna IR: Ensures clear monitoring in low-light conditions.
- 32 GB de almacenamiento local: Securely stores video recordings without cloud fees.
Video 5.1: A short demonstration of the Veno Pro's features.
Vídeo 5.2: Un breve vídeo muestraasing the Veno Pro's capabilities.
6. Mantenimiento
6.1. Gestión de la batería
The Veno Pro includes a removable, rechargeable Lithium Polymer battery that lasts up to 3 months per charge. For continuous power, consider adding the optional Lockin Solar Panel (sold separately).
Figure 6.1: Battery charging options and backup methods.
- Monitor battery levels via the Lockin App.
- Recharge the battery using the provided USB-C cable.
- In case of a dead battery, use the external USB-C port for emergency power or the mechanical keys.
6.2. Limpieza y cuidado
The tempered glass finish is designed to resist scratches, fingerprints, and fading. To maintain its appearance:
- Limpie la superficie con un paño suave, damp paño.
- Evite productos químicos agresivos o materiales abrasivos.
- Ensure the lock is dry after cleaning, especially around the keypad and sensors.
Figure 6.2: Tempered glass finish and IP65 waterproof rating.
7. Solución de problemas
This section addresses common issues you might encounter with your Lockin Veno Pro Smart Lock.
| Problema | Posible causa | Solución |
|---|---|---|
| "Door Locked" voice prompt is too loud/cannot be disabled. | Firmware setting for auto-lock voice volume/disabling. | Check the Lockin App's audio settings. Ensure all volume controls are set to minimum or muted if possible. Lockin is actively working on firmware updates to provide more control over this feature. |
| Palm Vein recognition requires multiple attempts. | Incorrect hand positioning or environmental factors. | Ensure your palm is approximately 6-8 inches from the camera. Try approaching from about a foot away and slowly moving closer. Re-enroll your palm vein if issues persist. |
| El reconocimiento de huellas dactilares falla. | Dirty sensor, dry/peeling skin, or unregistered fingerprint. | Clean the fingerprint sensor with a soft, dry cloth. Ensure your finger is clean and dry. Re-register your fingerprint if necessary. |
| Lock does not respond (no power). | La batería está agotada. | Recharge the battery. Use the external USB-C port with a power bank for emergency power, or use the mechanical keys. |
| Problemas de conectividad de la aplicación. | Wi-Fi signal, app version, or lock firmware. | Ensure your Wi-Fi is stable. Update the Lockin App to the latest version. Check for firmware updates for the lock via the app. Restart the lock and your phone. |
| False triggers from camera (rain/sunlight). | Interferencia ambiental. | The lock features advanced anti-false trigger technology. If issues persist, ensure the camera lens is clean and free from obstructions. Adjust motion detection sensitivity in the app if available. |
8. Especificaciones
| Característica | Detalle |
|---|---|
| Marca | encerrado |
| Nombre del modelo | Veno |
| Número de modelo del artículo | LKMSD411 |
| Tipo de bloqueo | Biometric, Deadbolt, KeypadBiometric |
| Características especiales | Motion Sensor, Night Vision, HD Definition, Palm Vein, Auto-Lock, One-Touch Lock |
| Material | Zinc |
| Color | Negro |
| Dimensiones del artículo (largo x ancho x alto) | 7.24 x 3.29 x 1.48 pulgadas |
| Peso del artículo | 3.66 libras |
| Usos recomendados | Puerta principal |
| Componentes incluidos | Interior Assembly, Exterior Assembly |
| Método de control | Aplicación |
| Protocolo de conectividad | Bluetooth, Materia, Wi-Fi |
| Tipo de batería | Polímero de litio (incluido) |
| Clasificación de impermeabilidad | IP65 |
| Temperatura de funcionamiento | -22 °F a 158 °F |
| Certificación BHMA | Grade 2 (10-year mechanical durability) |
9. Garantía y atención al cliente
Lockin stands behind the quality of its products.
- Garantía: The Lockin Veno Pro comes with a 1-year warranty.
- Atención al cliente: Lockin provides round-the-clock customer care. For assistance, please contact:
- Correo electrónico: soporte@lockin.com
- Phone: Refer to Lockin's official webSitio para números de soporte telefónico regional.
The customer support team is available via phone or email to assist with installation, troubleshooting, and any product-related inquiries.
