Introducción
This user manual provides comprehensive instructions for setting up, operating, and maintaining your Sonos Arc Ultra soundbar, Sonos Sub 4 subwoofer, and Sonos Era 100 Speakers (Pair). Please read this manual carefully before using your system to ensure optimal performance and safety.

Image: The complete Sonos home theater system, including the Sonos Arc Ultra soundbar, Sonos Sub 4 subwoofer, and two Sonos Era 100 speakers, all in black finish.
Información de seguridad
Always follow basic safety precautions when using this product to reduce the risk of fire, electric shock, or injury. Keep these instructions for future reference.
- No exponga el producto a goteos o salpicaduras de líquidos.
- No coloque objetos llenos de líquido, como jarrones, sobre el producto.
- No obstruya las aberturas de ventilación. Instale el producto según las instrucciones del fabricante.
- No lo instale cerca de fuentes de calor como radiadores, rejillas de calefacción, estufas u otros aparatos (incluidos ampificadores) que producen calor.
- Proteja el cable de alimentación para que no sea pisado ni aplastado, especialmente en los enchufes, receptáculos y en el punto donde sale del aparato.
- Utilice únicamente accesorios especificados por el fabricante.
- Desenchufe este aparato durante tormentas eléctricas o cuando no lo utilice durante períodos prolongados.
Guía de configuración
1. Desembalaje y colocación
Carefully remove all components from their packaging. Ensure all parts are present: Sonos Arc Ultra soundbar, Sonos Sub 4 subwoofer, and two Sonos Era 100 speakers.
- Sonos Arc Ultra: Place the soundbar horizontally below your TV. Ensure it has clear line of sight to your listening area for optimal Dolby Atmos performance.
- Sonos Sub 4: The Sub 4 can be placed anywhere in the room, even under your sofa, as it connects wirelessly. It can be oriented vertically or horizontally.
- Sonos Era 100 Speakers: Position the Era 100 speakers behind your main listening area, ideally equidistant from the listener and from each other, to create an immersive surround sound experience.

Image: The Sonos Sub 4 subwoofer positioned upright next to a sofa, highlighting its flexible placement options and wireless connectivity.

Imagen: Un example living room setup showing the Sonos Arc soundbar under the TV, the Sub 4 subwoofer, and two rear speakers (Era 100s in this system) for a complete surround sound experience.
2. Conexión a la corriente y al televisor
- Connect the power cable to each Sonos component (Arc Ultra, Sub 4, Era 100s) and plug them into a power outlet.
- Connect the Sonos Arc Ultra to your TV's HDMI eARC/ARC port using the provided HDMI cable.

Image: A user interacting with the Sonos app on a smartphone, illustrating the ease of setup and configuration.
3. Configuración de la aplicación Sonos
- Descarga la aplicación Sonos desde la tienda de aplicaciones de tu dispositivo (iOS o Android).
- Open the Sonos app and follow the on-screen instructions to set up your new system. The app will guide you through connecting to your Wi-Fi network and adding each speaker.
- The app will also assist in syncing your TV remote for streamlined control of the Arc Ultra.
Operating Your Sonos System
Experiencia de audio
- Dolby Atmos: The Arc Ultra provides an immersive spatial audio soundstage with lateral and overhead channels, enhancing movies and music.
- Deep Bass with Sub 4: The Sub 4 handles the lowest frequencies, allowing the Arc Ultra and Era 100s to deliver clearer midrange and high frequencies.
- Ajuste TruePlay: Use the Sonos app (iOS devices only) to utilize Trueplay tuning technology. This feature analyzes your room's acoustics and optimizes the EQ for the best sound.

Image: A visual representation of Trueplay tuning, showing how sound is optimized to fit the unique acoustics of a room.
Métodos de control
Your Sonos system offers multiple ways to control your audio playback:
- Aplicación Sonos: The primary control interface for streaming music, adjusting settings, and managing your system.
- Controles táctiles: Each Sonos component has integrated touch controls for basic functions like play/pause, volume, and track skipping.
- Control de voz: Utilize Sonos Voice Control or Amazon Alexa for hands-free operation.
- Apple AirPlay 2: Transmite audio directamente desde dispositivos Apple.
- Control remoto del televisor: Control the Arc Ultra's volume using your existing TV remote after initial setup.

Image: An illustration detailing the diverse control options available for the Sonos system, including the Sonos App, touch controls, voice assistants, and AirPlay 2.
Servicios de transmisión
Access a wide range of music, podcasts, and audiobooks from your favorite services over Wi-Fi using the Sonos app. The system also supports Apple AirPlay 2 for direct streaming from compatible devices.
Mantenimiento
- Limpieza: Use a soft, dry cloth to clean the surfaces of your Sonos components. Do not use abrasive cleaners or solvents.
- Actualizaciones de software: Ensure your Sonos app and speakers are updated to the latest software version for optimal performance and new features. Updates are managed through the Sonos app.
- Ventilación: Ensure proper ventilation around all components. Do not block any vents.
Solución de problemas
Problemas comunes y soluciones
| Asunto | Posible causa | Solución |
|---|---|---|
| No sound from Arc Ultra | Incorrect HDMI connection, TV audio settings, power issue. | Ensure HDMI cable is securely connected to TV's eARC/ARC port. Check TV audio output settings (PCM, Passthrough, or Auto). Verify Arc Ultra is powered on. |
| Sub 4 or Era 100s not connecting | Wi-Fi interference, distance from router, setup error. | Restart your router and Sonos components. Ensure speakers are within Wi-Fi range. Re-add speakers through the Sonos app. |
| El control de voz no responde | Microphone muted, internet connectivity, voice assistant setup incomplete. | Check if the microphone is enabled on the speaker. Verify internet connection. Reconfigure voice assistant in the Sonos app. |
| Audio dropouts or lag | Network congestion, Wi-Fi interference. | Reduce network traffic. Move speakers closer to the router or consider a Sonos Boost for a dedicated SonosNet. |
For more detailed troubleshooting, refer to the Sonos support website or the Sonos app's help section.
Presupuesto
| Característica | Detalle |
|---|---|
| Marca | Sonos |
| Modelo | Arc Ultra, Sub 4, Era 100 Speakers (Pair) |
| Tecnología de conectividad | Wifi |
| Modo de salida de audio | Dolby Atmos |
| Método de control | Aplicación, control remoto, voz |
| Color | Negro |
| Fecha de primera disponibilidad | 15 de octubre de 2024 |
Garantía y soporte
Tipo de garantía: Lleno
For warranty claims, technical support, or further assistance, please visit the official Sonos support website or contact Sonos customer service. Keep your proof of purchase for warranty validation.
Sonos Support: www.sonos.com/support





