Manual de usuario del terminal de videoportero IP Intelbras TVIP 2210

1. Introducción

The Intelbras TVIP 2210 is an advanced IP video intercom terminal designed for residential and commercial environments. It enables users to receive and make calls, grant access, and monitor IP cameras, providing a comprehensive solution for communication and security within a building or complex.

Figura 1: Frente view of the Intelbras TVIP 2210 IP Video Intercom Terminal, showing its 4.3-inch touchscreen displaying a live video feed of a person.

2. Características principales

• IP Camera Monitoring: Allows monitoring of compatible IP cameras and Intelbras DVR/NVR recorders directly from the terminal.
• Inter-apartment Audio Calls: Facilitates audio communication between different apartments or units within the same system.
• Alimentación a través de Ethernet (PoE): Simplifies installation by providing power and data connectivity through a single Ethernet cable.
• Pantalla táctil de 4.3 pulgadas: Features a responsive touch display for intuitive navigation and operation.
• Integración de control de acceso: Compatible with Intelbras SS facial recognition controllers for advanced access management.

3. Contenido del paquete

Verifique que todos los artículos estén presentes en el paquete:

• 1 x Intelbras TVIP 2210 IP Video Intercom Terminal (Monitor)
• Installation accessories (e.g., mounting bracket, screws - Los artículos específicos pueden variar)
• Guía de inicio rápido (si está incluido)

4. Configuración

Follow these steps for proper installation and initial setup of your TVIP 2210 terminal:

1. Montaje: Choose a suitable location for the terminal, typically near an entrance or in a central area. Secure the mounting bracket to the wall using appropriate screws.
2. Conexión de energía y red: Connect an Ethernet cable from a PoE-enabled network switch or PoE injector to the LAN port on the back of the TVIP 2210. This single connection provides both power and network access.
3. Secure the Terminal: Attach the TVIP 2210 terminal to the mounted bracket, ensuring it is securely fastened.
4. Arranque inicial: The terminal will power on automatically once connected to PoE. Allow it to boot up completely.
5. Configuración de la red: Access the terminal's settings via the touchscreen to configure network parameters (IP address, gateway, DNS) as required by your network infrastructure. Consult your network administrator if necessary.

Figura 2: Frente view of the Intelbras TVIP 2210 IP Video Intercom Terminal with the screen off, illustrating its compact and modern design suitable for wall mounting.

5. Instrucciones de funcionamiento

The TVIP 2210 features an intuitive touchscreen interface for ease of use.

5.1. Recibir llamadas

• When an external unit or another internal terminal places a call, the screen will display the caller's video (if available) and an incoming call notification.
• Tap the 'Answer' icon on the screen to establish communication.
• Tap the 'End Call' icon to disconnect.

5.2. Hacer llamadas

• From the main menu, select the 'Call' or 'Intercom' option.
• Enter the number of the desired apartment/unit or select from a contact list.
• Toque el ícono “Llamar” para iniciar la llamada.

5.3. Control de acceso

• During an active call with an external unit, an 'Unlock' or 'Open Door' icon will appear on the screen.
• Tap this icon to remotely release the door lock.

5.4. Monitoreo de cámaras

• Navigate to the 'Monitor' or 'Cameras' section from the main menu.
• Select the desired IP camera or DVR/NVR channel to view Su transmisión en vivo.

Figura 3: Angulado view of the Intelbras TVIP 2210 IP Video Intercom Terminal, highlighting the touchscreen interface during an active video call.

6. Mantenimiento

To ensure optimal performance and longevity of your TVIP 2210 terminal:

• Limpieza: Utilice un paño suave y seco para limpiar la pantalla y el exterior. Evite limpiadores abrasivos o disolventes.
• Actualizaciones de software: Periodically check for firmware updates from the Intelbras website or through the device's settings. Keeping the firmware updated ensures access to the latest features and security enhancements.
• Condiciones ambientales: Ensure the terminal is operated within its specified temperature and humidity ranges to prevent damage.

7. Solución de problemas

Si encuentra problemas con su TVIP 2210, consulte los siguientes problemas y soluciones comunes:

• Sin energía: Ensure the Ethernet cable is securely connected to a PoE-enabled port or a PoE injector. Verify the PoE source is active.
• Sin conexión de red: Check the Ethernet cable connection. Verify network settings (IP address, gateway) in the terminal's configuration menu. Ensure your network is operational.
• No Video/Audio During Call: Confirm that the external unit or other terminals are functioning correctly. Check network bandwidth and connectivity. Ensure microphone and speaker settings are not muted.
• La pantalla táctil no responde: Try restarting the device by disconnecting and reconnecting the PoE cable. If the issue persists, contact technical support.

8. Especificaciones técnicas

Figura 4: Lado view of the Intelbras TVIP 2210 IP Video Intercom Terminal with the screen off, illustrating its slim profile.

9. Garantía y soporte

For warranty information, please refer to the documentation provided with your purchase or visit the official Intelbras website. For technical support, product inquiries, or service requests, please contact your authorized Intelbras dealer or the Intelbras customer support center.