HP 27-CR1064

HP 27-inch Touchscreen All-in-One Desktop Computer User Manual

Model: 27-CR1064

1. Introducción

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new HP 27-inch Touchscreen All-in-One Desktop Computer. Please read this guide thoroughly to ensure optimal performance and longevity of your device.

HP 27-inch All-in-One Desktop Computer with keyboard and mouse

Figure 1: HP 27-inch All-in-One Desktop Computer

2. ¿Qué hay en la caja?

Verifique que todos los artículos estén presentes en el embalaje:

  • HP 27-inch All-in-One Desktop Computer Touchscreen
  • Teclado con cable
  • Ratón con cable
  • Adaptador de alimentación de CA inteligente de 90 W
  • Instrucciones de configuración
Contents of the HP 27-inch All-in-One Desktop Computer box, including the computer, keyboard, mouse, power adapter, and setup instructions.

Figura 2: Accesorios y componentes incluidos

3. Configuración

  1. Desempaque la computadora: Carefully remove the All-in-One computer and all accessories from the packaging.
  2. Coloque la computadora: Position the computer on a stable, flat surface. Ensure adequate ventilation around the device. The adjustable stand allows for tilting the display to your preferred viewángulo de ing.
  3. Conectar periféricos:
    • Connect the wired keyboard and mouse to the available USB ports on the back of the computer.
    • Plug the 90 W Smart AC power adapter into the power port on the back of the computer, then connect it to a power outlet.
  4. Encendido: Presione el botón de encendido, generalmente ubicado en el costado o en la parte posterior de la pantalla.
  5. Configuración inicial de Windows: Follow the on-screen instructions to complete the Windows 11 Pro setup, including language, network connection, and user account creation.
Trasero view of the HP All-in-One PC showing various ports including USB, HDMI, and Ethernet.

Figure 3: Rear ports for connectivity

4. Operando

4.1 Funcionalidad de la pantalla táctil

Your HP All-in-One Desktop features a 27-inch Full HD IPS touchscreen. You can interact directly with the display using touch gestures, similar to a tablet or smartphone. This allows for intuitive navigation, scrolling, and selection of items on the screen.

4.2 Integrado Webcámara y audio

The computer includes an HP True Vision 1080p FHD IR Tilt Privacy Camera. This pop-up camera can be manually retracted into the display for privacy when not in use. Dual 2W speakers and integrated dual array digital microphones with temporal noise reduction provide clear audio for video calls and multimedia.

4.3 Conectividad

El dispositivo ofrece amplias opciones de conectividad:

  • Inalámbrico: Built-in Realtek Rtl8852Be Wi-Fi 6 (2x2) for high-speed internet and Bluetooth 5.3 for connecting wireless peripherals.
  • Puertos USB: 2x USB Type-A 5Gbps Signaling Rate, 1x USB Type-C 5Gbps Signaling Rate, and 2x USB 2.0 Type-A for connecting various devices.
  • Salida de vídeo: 1x HDMI-out 1.4 port for connecting an external display.
  • Red: 1x RJ45 LAN Ethernet port for wired network connection.
  • Audio: 1x Headphone/Microphone Combo jack.

Vídeo 1: Producto terminadoviewEste vídeo ofrece una breve visión generalview of the HP All-in-One Desktop Computer's features and design.

5. Mantenimiento

5.1 Limpieza

  • Pantalla: Utilice un paño suave y sin pelusa ligeramente seco.ampLimpiar con agua o un limpiador de pantallas. Evitar productos químicos agresivos.
  • Chasis: Limpie con un paño suave y seco. Para la suciedad difícil, utilice un paño ligeramente seco.amp paño.
  • Ventilación: Regularly check and clean the ventilation slots to prevent dust buildup, which can affect performance.

5.2 Actualizaciones de software

Keep your Windows 11 Pro operating system and drivers updated to ensure optimal performance, security, and compatibility. Windows Update will typically handle this automatically, but you can manually check for updates in the system settings.

5.3 Consideraciones ambientales

This HP All-in-One Desktop is designed with sustainability in mind, incorporating post-consumer recycled plastics and ocean-bound plastics in its construction. Please dispose of the product responsibly at the end of its life cycle according to local regulations.

Image highlighting the use of ocean-bound and post-consumer recycled plastics in the HP All-in-One Desktop, along with EPEAT Gold and ENERGY STAR certifications.

Figure 4: Designed with the planet in mind

6. Solución de problemas

If you encounter issues with your computer, try the following steps:

  • Sin energía: Ensure the power adapter is securely connected to both the computer and a working power outlet. Try a different outlet if necessary.
  • Sin pantalla: Check if the computer is powered on. If the screen remains black, try restarting the computer.
  • Los periféricos no responden: Verify that the keyboard and mouse are properly connected to the USB ports. If using wireless peripherals, ensure they are charged and correctly paired.
  • Rendimiento lento: Close unnecessary applications. Check for and install any pending Windows updates. Ensure sufficient free space on your SSD.
  • Webcam Issues: Ensure the pop-up privacy camera is extended. Check privacy settings in Windows to ensure applications have permission to access the camera.

Para problemas más complejos, consulte el soporte de HP. websitio o comuníquese con el servicio de atención al cliente de HP.

7. Especificaciones

Detailed specifications of the HP 27-inch All-in-One Desktop PC, including screen size, processor, graphics, RAM, SSD, and camera.

Figure 5: Key specifications of the HP All-in-One Desktop

CaracterísticaDescripción
Tamaño de pantalla de pie27 pulgadas
Resolución de pantalla1920 x 1080 píxeles (FHD)
Tipo de pantallaTouch Screen, IPS, Three-Sided Micro-Edge, Anti-Glare, 300 Nits, 99% sRGB
ProcesadorIntel Ultra 7 155U (12-Core, 1.7 GHz base, 4.8 GHz turbo, 12 MB Intel Smart Cache)
RAM16 GB DDR5 5600MHz (Upgradeable to 64 GB)
Disco duro1 TB SSD (Upgradeable to 2 TB)
Coprocesador gráficoGráficos integrados Intel
Sistema operativoWindows 11 Pro
Tipo inalámbricoRealtek Rtl8852Be Wi-Fi 6 (2x2), Bluetooth 5.3
Puertos2x USB Type-A 5Gbps, 1x USB Type-C 5Gbps, 2x USB 2.0 Type-A, 1x Headphone/Microphone Combo, 1x HDMI-out 1.4, 1x RJ45 LAN Ethernet
Peso del artículo14.81 libras
Dimensiones del producto24.11 x 20.35 x 7.34 pulgadas
Características especialesAdjustable Stand, Dual Microphone with Advanced Noise Reduction, HP True Vision 1080p with Pop-Up Privacy Camera, Three-Side Micro-Edge Display with Wide-Viewángulos de ing
Dimensions of the HP 27-inch All-in-One Desktop Computer, showing width, height, and depth.

Figura 6: Dimensiones del producto

8. Garantía y soporte

Your HP 27-inch Touchscreen All-in-One Desktop Computer comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging for specific terms and conditions.

Para obtener soporte técnico, descargas de controladores e información adicional sobre el producto, visite el soporte oficial de HP. websitio: www.hp.com/support