Zebra ZQ220 PLUS

Manual del usuario de la impresora térmica móvil Zebra ZQ220 Plus

Model: ZQ220 PLUS

1. Introducción

The Zebra ZQ220 Plus is a versatile mobile thermal printer designed for on-the-go professionals. This portable device offers reliable, high-quality receipt and label printing capabilities, making it suitable for various applications including retail, hospitality, and field services. Featuring Bluetooth 5.0 connectivity and a durable design, the ZQ220 Plus ensures efficient operation in diverse working environments. Its thermal printing technology eliminates the need for ink or toner, simplifying maintenance.

2. Información de seguridad

3. Contenido del paquete

Verifique que todos los artículos estén presentes en el paquete:

4. Producto terminadoview

Familiarize yourself with the components of your ZQ220 Plus printer.

Frente view of the Zebra ZQ220 Plus Mobile Thermal Printer, showing the control panel with power, settings, and connectivity icons, and the display screen.

Figura 4.1: Frente View of the ZQ220 Plus Printer
This image displays the front of the ZQ220 Plus printer, highlighting its compact design. The top panel features an LCD display and three control buttons: Power, Settings, and Connectivity. The paper output slot is visible below the control panel.

Arriba view of the Zebra ZQ220 Plus Mobile Thermal Printer with the media compartment cover open, showing the thermal printhead and paper roll area.

Figure 4.2: Media Compartment Open
This image shows the printer with its top cover open, providing access to the media compartment. The thermal printhead is visible, along with the spindle for loading paper rolls. This view is essential for understanding how to load printing media.

Lado view of the Zebra ZQ220 Plus Mobile Thermal Printer with the media compartment open, illustrating the process of inserting a paper roll.

Figure 4.3: Media Roll Insertion
This image demonstrates the media loading process. The side view with the cover open clearly shows how a roll of thermal paper is placed into the printer's media bay, ensuring correct alignment for printing.

5. Configuración

5.1. Instalación de la batería

  1. Asegúrese de que la impresora esté apagada.
  2. Locate the battery compartment cover on the back or bottom of the printer.
  3. Open the cover and insert the rechargeable battery, ensuring the contacts align correctly.
  4. Cierre bien la tapa del compartimento de la batería.

5.2. Carga de medios de impresión

  1. Open the media compartment cover (refer to Figure 4.2).
  2. Place the thermal paper roll into the compartment with the leading edge feeding from the bottom of the roll.
  3. Pull a small amount of paper past the printhead.
  4. Close the media compartment cover firmly until it latches.

5.3. Encendido inicial y carga

  1. Connect the USB charging cable to the printer and a power source (e.g., USB wall adapter, vehicle USB port).
  2. Allow the battery to fully charge before first use. The charging indicator light will show the status.
  3. Press and hold the Power button until the printer powers on. The LCD display will illuminate.

6. Funcionamiento de la impresora

6.1. Emparejamiento Bluetooth

  1. Ensure the printer is powered on and within range of your host device (smartphone, tablet, etc.).
  2. On your host device, navigate to the Bluetooth settings and enable Bluetooth.
  3. Buscar available devices. The printer will appear as 'ZQ220 Plus' or a similar identifier.
  4. Select the printer from the list to initiate pairing. If prompted, enter the default PIN (usually '0000' or '1234').
  5. Once paired, the Bluetooth icon on the printer's display will indicate a successful connection.

6.2. Impresión

  1. Ensure the printer is paired with your host device and has sufficient media loaded.
  2. Open your printing application (e.g., ZLabel Designer Mobile App for Android or iOS, or other compatible software).
  3. Select the ZQ220 Plus as your target printer within the application.
  4. Initiate the print command from your application. The printer will begin printing the document or label.

6.3 Carga USB

The ZQ220 Plus supports simple USB charging. Connect the printer to any standard USB power source using the provided USB cable. This allows for convenient charging in vehicles or from portable power banks.

7. Mantenimiento

7.1. Limpieza de la impresora

7.2. Almacenamiento

When not in use for extended periods, store the printer in a cool, dry place, away from direct sunlight and extreme temperatures. Remove the battery if storing for several months to prevent discharge or damage.

8. Solución de problemas

ProblemaPosible causaSolución
La impresora no se enciendeBatería baja o agotada
Improperly installed battery
Cargar la batería
Vuelva a instalar la batería correctamente
No hay salida de impresiónNo paper loaded
Papel cargado incorrectamente
Printhead dirty or damaged
Load thermal paper
Reload paper correctly
Limpiar el cabezal de impresión
Mala calidad de impresiónDirty printhead
Batería baja
Tipo de medio incorrecto
Limpiar el cabezal de impresión
Cargar la batería
Ensure correct thermal media is used
No se puede conectar a través de BluetoothBluetooth no habilitado en el dispositivo
Printer not in pairing mode
Fuera de rango
Enable Bluetooth on host device
Ensure printer is discoverable
Move device closer to printer
Printer stops during operationBatería baja
Atasco de papel
Calentamiento excesivo
Cargar la batería
Clear any paper jam
Allow printer to cool down

9. Especificaciones

CaracterísticaEspecificación
Nombre del modeloZQ220 PLUS
Tecnología de impresiónTérmica directa
Resolución de impresión203 DPI (puntos por pulgada)
Velocidad máxima de impresión (monocromo)20 ppm
Supported Media Widths80 mm (3.14 in), 76.2 mm (3 in), 58 mm (2.28 in)
ConectividadBluetooth 5.0, USB
Capacidad de la batería2500 mAh
Memoria8 MB
Clasificación de durabilidadIP54 (resistance to dust and liquids)
Dimensiones del producto (Pr. x An. x Al.)3.15" x 2.25" x 3"
Peso del artículo4 onzas (0.25 libras)
Componentes incluidosPrinter, Battery, USB Cable

10. Garantía y soporte

10.1. Información de garantía

The Zebra ZQ220 Plus Mobile Thermal Printer comes with a Garantía limitada del fabricante. Please refer to the warranty card included with your product or visit the official Zebra websitio para conocer los términos y condiciones detallados sobre cobertura, duración y procedimientos de reclamaciones.

10.2. Soporte técnico

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact Zebra customer support. Contact information can typically be found on the official Zebra websitio web o en la documentación de su producto.