Ellucian Manuals & User Guides

Ellucian is a premier provider of unified campus technology solutions and software tailored specifically for higher education. Partnering with over 2,800 customers across 50 countries, Ellucian's innovative solutions serve millions of students globally.

The company's comprehensive platform includes tools for the entire student lifecycle, covering everything from enrollment and recruitment to retention, workforce analytics, and alumni engagement. From modern SaaS capabilities to specialized enterprise resource planning systems like Banner, Ellucian drives efficiency and personalized experiences for students, faculty, and staff.

• Where can I find user guides for Ellucian systems like Banner?

  Detailed user guides, documentation, and training for Ellucian systems are typically available through the official Ellucian Customer Center portal for authorized institutional staff.

• How do I access Ellucian support and open a case?

  You can access Ellucian support, open technical support cases, and manage your account permissions by logging into the Ellucian Customer Center at www.ellucian.com/customer-center.

• Where do I log into my institution's student or employee portal?

  Logging into software and employee self-service systems powered by Ellucian is specific to your college or university. You must visit your institution's specific portal website (e.g., student portal or employee Bruin Portal). Check with your campus IT helpdesk for the correct URL.

• What types of software does Ellucian provide?

  Ellucian offers comprehensive, higher education-focused SaaS systems including student information systems (SIS), ERP, CRM, and lifecycle analytics software.