MICROSENS Manuals & User Guides

MICROSENS GmbH & Co. KG is a globally recognized manufacturer of fiber optic transmission systems and building automation solutions. Founded in 1993 and based in Hamm, Germany, the company develops high-performance digital communication systems designed for enterprise networks, industrial environments, and telecommunications sectors. MICROSENS is particularly known for its innovative "Fiber To The Office" (FTTO) concepts and ruggedized industrial switches that ensure reliable data transmission in harsh conditions.

In addition to networking hardware, MICROSENS offers intelligent Smart Building Solutions that integrate lighting, sensor technology, and automation directly into IP networks. Their portfolio includes Gigabit Ethernet switches, optical transport platforms, and smart controllers that enhance energy efficiency and building management. The company emphasizes quality and durability, with products developed and manufactured in Germany.

• Where can I find firmware updates for my MICROSENS switch?

  Firmware updates and configuration tools are typically available in the download center on the MICROSENS website or through the Partner Login area.

• How do I reset a MICROSENS Smart Controller to factory settings?

  Most controllers, such as the Smart Lighting Controller, feature a reset button. Pressing it for a specific duration (usually less than 2 seconds for a reset, or longer for bootloader mode) will restart the device. Refer to your specific model's manual for exact timing.

• What is the standard warranty for MICROSENS products?

  MICROSENS generally provides a 24-month manufacturer warranty, with options for warranty extensions available for certain products. Check the General Terms and Conditions on their websitio para más detalles.

• ¿Cómo puedo contactar con el soporte técnico?

  You can reach MICROSENS technical support via email at support@microsens.com or by phone at +49 2381 9452-345 during business hours.