PENN-PLAX is a trusted pet product manufacturer, offering a wide range of supplies including aquarium filters, pet grooming tools, and cat furniture.
PENN-PLAX is a third-generation manufacturer and distributor of quality pet supplies. With products featured in retail locations across the globe, the brand caters to dogs, cats, aquatics, and small animals. Popular products include the Cascade Canister Filter series for aquariums, the VacGroom pet shedding attachment kit, and the Cat Walk furniture line. PENN-PLAX focuses on providing innovative and dependable pet care solutions, ensuring pets lead healthy and happy lives while making maintenance easier for owners.
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You can find setup guides and product instructions at www.pennplax.com/instructions or by browsing manuals on this page.
You can reach PENN-PLAX customer service by emailing consumerservice@pennplax.com, visiting pennplax.com/contact, or calling 631-273-2059 (US & Canada).
If it is a gurgling noise on a newly set up filter, it may be trapped air; try tilting it at a 45-degree angle while it runs. If it is a rattling sound, there may be an issue with the impeller inside the motor head.
You can request replacement parts and review warranty info by visiting the official site at pennplax.com/warranty or pennplax.com/replacement-parts.