Universal Remote Control (URC) manufactures professional-grade home automation systems, smart remotes, and control interfaces for residential and commercial AV integration.
Universal Remote Control, Inc. (URC) is a global leader in automation and control systems, widely recognized for its robust "Complete Control" and "Total Control" product ecosystems. Based in Harrison, New York, URC provides sophisticated handheld remotes, touchscreens, and keypads that serve as the command center for smart homes and businesses.
Unlike standard retail universal remotes, many URC devices—such as the popular MX-series wands—are designed for professional installation. These systems integrate audio, video, lighting, climate, and security into a single, intuitive interface, often utilizing RF base stations for control without line-of-sight. URC technology is a staple in the custom electronics industry, utilized by certified audiovisual installers to create seamless entertainment experiences.
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Most URC 'Complete Control' remotes (like the MX-880 or MX-990) require proprietary 'Complete Control Suite' software to program. This software is distributed only to certified URC dealers and installers. Users typically need to contact their original installer for reprogramming services.
The Pick Up Sensor detects motion to automatically turn on the LCD screen and button backlighting when you lift the remote. This feature can be adjusted in the remote's settings to conserve battery life.
First, ensure the battery is charged. If the system uses an RF base station (like the MRF-350), check that the base station has power and the flashers are securely attached to your devices. If the issue persists, the programming file may need to be updated by a professional.