Introducción
The Poly Blackwire 5220 USB-A Headset is designed for enhanced compatibility, exceptional comfort, and universal connectivity, making it ideal for all-day use in various communication environments. This headset features a noise-canceling microphone with a flexible boom, intuitive inline controls, and soft, conforming ear cushions for passive noise cancellation. It offers flexible connectivity options including USB-A and 3.5 mm, ensuring clear audio and improved productivity for PC, Mac, tablet, and mobile phone users.
¿Qué hay en la caja?
- Poly Blackwire 5220 USB-A Headset
Producto terminadoview







Configuración
Conexión de los auriculares
- Para PC/Mac: Connect the headset's USB-A connector directly to an available USB-A port on your computer. The headset is plug-and-play, meaning it should be automatically recognized by your operating system.
- For Mobile Phone/Tablet: Connect the headset's 3.5 mm jack to the audio port on your mobile device.
Once connected, your operating system or communication application (e.g., Microsoft Teams, Zoom) should automatically detect the headset as the primary audio input and output device. If not, you may need to select it manually in your device's sound settings or the application's audio preferences.
Instrucciones de funcionamiento
Controles en línea
The Blackwire 5220 features an intuitive inline control unit for easy call management:
- Botón Responder/Finalizar llamada: Press to answer an incoming call or end an active call.
- Botón de subir volumen (+): Pulse para aumentar el volumen de escucha.
- Botón para bajar el volumen (-): Presione para disminuir el volumen de escucha.
- Botón de silencio: Press to mute or unmute the microphone. A voice alert may indicate the mute status.
Ajuste del micrófono
Position the flexible boom microphone approximately two finger-widths from the corner of your mouth for optimal voice pickup. The microphone is designed to be noise-canceling, focusing on your voice and minimizing background distractions.
SoundGuard Digital Protection
The headset incorporates SoundGuard Digital technology to protect your hearing. It safeguards against sound levels over 118 dBA, sudden loud sounds, and long-term exposure to noise, ensuring a safe listening experience.
Mantenimiento
Limpieza
- Wipe the headset, including ear cushions and microphone boom, with a soft, dry cloth.
- Evite utilizar productos químicos agresivos o limpiadores abrasivos.
Almacenamiento
- Guarde los auriculares en un lugar fresco y seco, alejado de temperaturas extremas.
- Utilize the included carrying case for protection during travel or storage.
Solución de problemas
No hay sonido o el micrófono no funciona
- Ensure the headset is securely plugged into the correct port (USB-A or 3.5 mm).
- Check your computer's or device's sound settings to ensure the Poly Blackwire 5220 is selected as the default playback and recording device.
- Verifique que el micrófono no esté silenciado utilizando el control en línea.
- Test the headset with another application or device to rule out software-specific issues.
Mala calidad de audio
- Ensure the microphone boom is properly positioned near your mouth.
- Check for any physical obstructions or damage to the cables.
- If using with a computer, ensure your audio drivers are up to date.
Presupuesto
| Característica | Detalle |
|---|---|
| Nombre del modelo | cable negro 5220 |
| Número de modelo del artículo | 207576-01 |
| Tecnología de conectividad | Wired (USB-A, 3.5 mm Jack) |
| Estilo de uso | Over-the-head, On-ear, Dual Ear (Stereo) |
| Micrófono | Micrófono boom con cancelación de ruido |
| Protección de audio | SoundGuard Digital (protects above 118 dBA) |
| Respuesta de frecuencia (auriculares) | 20 Hz |
| Frequency Range (Microphone) | 100 Hz - 6,800 Hz |
| Longitud del cable | 45 pulgadas |
| Material | Plástico |
| Color | Negro |
| Peso del artículo | 0.035 onzas (aprox. 1 gramo) |
| Dispositivos compatibles | PC, Cellphones, Tablets, Mac |
Garantía y soporte
Información de garantía
The Poly Blackwire 5220 USB-A Headset comes with a Garantía global de 2 año A partir de la fecha de compra. Conserve el comprobante de compra para reclamaciones de garantía.
Soporte adicional
For detailed information, advanced settings, or further assistance, please refer to the official User Guide (PDF) available online:
Descargar la Guía del Usuario (PDF)
You can also visit the official Poly support webSitio para preguntas frecuentes, descargas de software e información de contacto.





