Introducción
The Poly Voyager 4320 UC is a versatile Bluetooth wireless dual-ear (stereo) headset designed for seamless connectivity in both home and office environments. It features dual-mic Acoustic Fence technology to minimize background noise, ensuring clear communication. This headset connects to computers via the included BT700 USB-A adapter and to mobile devices via Bluetooth v5.2. The included desktop charging stand ensures your headset is always ready for use, offering exceptional flexibility and freedom.

Image: The Poly Voyager 4320 UC Wireless Headset with its charging stand, showcasing its sleek design and over-ear cups.
Configuración
¿Qué hay en la caja?
- Poly Voyager 4320 UC Headset
- BT700 USB-A Bluetooth Adapter
- Soporte de carga
- Cable de carga USB
Cargar los auriculares
Before first use, fully charge your headset. Place the headset on the charging stand, ensuring the charging contacts align. The LED indicator on the headset will show charging status. A full charge provides up to 24 hours of talk time.

Image: The Poly Voyager 4320 UC Headset securely placed on its dedicated charging stand.
Conexión a una computadora (PC/Mac)
- Insert the BT700 USB-A Bluetooth adapter into an available USB-A port on your computer.
- El LED del adaptador parpadeará en azul y luego se volverá azul fijo cuando se conecte al auricular.
- Ensure the headset is powered on. It will automatically pair with the adapter.
- Select the Poly Voyager 4320 UC as your audio input and output device in your computer's sound settings and communication applications (e.g., Teams, Zoom).
Conexión a un dispositivo móvil (Bluetooth)
- Con el auricular encendido, mantenga presionado el botón de emparejamiento Bluetooth en el auricular hasta que el LED parpadee en rojo y azul.
- On your mobile device, go to Bluetooth settings and select "Poly Voyager 4320 UC" from the list of available devices.
- Una vez emparejado, el LED del auricular dejará de parpadear y permanecerá fijo en azul.
Operación de los auriculares
Encendido/apagado
Slide the power switch located on the earcup to turn the headset on or off.
Gestión de llamadas
- Responder/Finalizar llamada: Press the Call button on the earcup.
- Silenciar/Activar silencio: Press the dedicated Mute button on the microphone boom. The BT700 USB adapter will glow red when muted.
- Control de volumen: Use the volume up (+) and volume down (-) buttons on the earcup.
Calidad de audio y cancelación de ruido
The Voyager 4320 UC features dual-mic Acoustic Fence technology, which creates a virtual "fence" around your voice, significantly reducing background noise for callers. This ensures you are heard clearly, even in noisy environments.

Image: A person wearing the Poly Voyager 4320 UC Headset, engaged in a clear conversation.
Estilo de uso y comodidad
This lightweight stereo headset offers passive noise isolation and is designed for all-day comfort. The padded headband is adjustable to fit various head sizes, ensuring a secure and comfortable fit during extended use.
Mantenimiento
Limpieza
- Wipe the headset and charging stand with a soft, dry, lint-free cloth.
- No utilice limpiadores abrasivos ni disolventes.
- Mantenga los contactos de carga limpios y libres de residuos.
Cuidado de la batería
- Store the headset at room temperature.
- Avoid extreme temperatures, which can shorten battery life.
- For long-term storage, charge the headset at least once every six months.
Solución de problemas
Sin audio o mala calidad de audio
- Asegúrese de que los auriculares estén encendidos y completamente cargados.
- Verify that the BT700 USB adapter is securely plugged into your computer and its LED is solid blue.
- Check your computer's sound settings to ensure the Poly Voyager 4320 UC is selected as the default playback and recording device.
- For mobile devices, ensure Bluetooth is enabled and the headset is paired and connected.
- Move closer to your computer or mobile device to improve Bluetooth range.
Headset Constantly Beeps
If your headset emits a constant beeping sound, this often indicates a low battery. Place the headset on the charging stand immediately to recharge. If the issue persists after charging, ensure the headset's firmware is up to date via the Poly Lens application (if applicable) or contact Poly support for further assistance.
El micrófono no funciona
- Ensure the microphone boom is positioned correctly and not muted (check the mute button and BT700 adapter LED).
- Verify microphone input settings in your communication application (e.g., Zoom, Teams) and computer sound settings.
Presupuesto
| Característica | Detalle |
|---|---|
| Nombre del modelo | VOYAGER 4320 UC V4320 C |
| Tecnología de conectividad | USB, Bluetooth 5.2 |
| Tecnología de comunicación inalámbrica | Bluetooth |
| Componentes incluidos | Cable, estación de carga |
| Peso del artículo | 162 gramos (5.7 onzas) |
| Rango de frecuencia | 20 Hz - 20,000 Hz |
| Versión de Bluetooth | 5.2 |
| Alcance de Bluetooth | Up to 50 Meters (164 ft) with BT700 USB Adapter |
| Batería | 1 batería de iones de litio (incluida) |
| Dimensiones del producto | 4.33 x 8.27 x 7.09 pulgadas |
| Control de ruido | Sound Isolation, Acoustic Fence Technology |
| Dispositivos compatibles | Computadoras, dispositivos móviles |
Garantía y soporte
Información de garantía
The Poly Voyager 4320 UC Wireless Headset + Charge Stand typically comes with a manufacturer's limited warranty. For specific warranty terms, duration, and conditions, please refer to the warranty card included with your product or visit the official Poly webSitio. Conserve su comprobante de compra para reclamaciones de garantía.
Atención al cliente
For technical assistance, product registration, or further inquiries, please visit the official Poly support webSitio web o contacte con su servicio de atención al cliente. Puede encontrar recursos de soporte detallados, preguntas frecuentes e información de contacto en www.poly.com/support.