1. Introducción
The Poly Voyager 4320 UC is a Bluetooth over-the-head stereo headset designed for professionals requiring seamless connectivity and productivity in various work environments, including office and home. This headset offers clear audio quality, advanced noise-canceling features, and extended battery life for all-day use.
- Calidad de audio nítida: Features a noise-canceling dual microphone with Acoustic Fence technology to block background noise.
- Conectividad versátil: Connects wirelessly to PC/Mac via the included BT700 USB-C Bluetooth adapter (with USB-C to USB-A adapter) and to mobile phones via Bluetooth 5.2. Supports corded USB audio mode.
- Mayor duración de la batería: Provides up to 24 hours of wireless talk time.
- Diseño cómodo: Equipped with an adjustable padded headband and memory foam ear cushions for prolonged comfort.
- Hybrid Work Ready: Portable design with an included travel pouch, suitable for use at home or in the office.
- Integración de plataformas: Optimized for use with Zoom, Microsoft Teams, and other major communication platforms.
2. Contenido del paquete
Asegúrese de que todos los artículos estén presentes en el embalaje de su producto:
- Auriculares inalámbricos Poly Voyager 4320 UC
- BT700 USB-C Bluetooth Adapter
- Adaptador USB-C a USB-A
- Estuche de transporte
- Cable de carga

Image: The Poly Voyager 4320 UC Wireless Headset shown with its included USB adapter.
3. Producto terminadoview
Familiarize yourself with the key features and components of your Voyager 4320 UC headset.

Image: Diagram highlighting the adjustable padded headband, memory foam ear cushions, easy access mute button, and LED indicators on the Poly Voyager 4320 UC headset.
- Diadema acolchada ajustable: Asegura un ajuste cómodo para distintos tamaños de cabeza.
- Almohadillas de espuma viscoelástica para los oídos: Provide comfort during extended wear and passive noise isolation.
- Micrófono de brazo flexible: Can be positioned for optimal voice pickup.
- Pinch-to-Mute Button: Located on the microphone boom for quick muting.
- Indicadores LED duales: Clearly show when you are on a call, preventing interruptions.

Image: Visual representation of the noise-canceling dual mic with Acoustic Fence technology, designed to eliminate background noise.
4. Configuración
4.1 Carga de los auriculares
Before first use, fully charge your headset. The headset provides up to 24 hours of talk time on a full charge. You can also use the headset in corded USB mode while it charges.
- Connect the charging cable to the headset's USB-C port and to a power source (e.g., computer USB port, wall adapter).
- El indicador LED del auricular mostrará el estado de carga.
4.2 Conexión a una computadora (PC/Mac)
The Voyager 4320 UC connects to your computer using the included BT700 USB-C Bluetooth adapter.
- Insert the BT700 USB-C Bluetooth adapter into an available USB-C port on your computer. If your computer only has USB-A ports, use the provided USB-C to USB-A adapter.
- Power on your headset. It will automatically attempt to pair with the BT700 adapter.
- Once connected, the LED on the BT700 adapter will turn solid blue.
- Ensure the Poly Voyager 4320 UC is selected as the audio input and output device in your computer's sound settings and communication applications (e.g., Zoom, Microsoft Teams).

Image: Illustration showing the headset's versatile connectivity options, including connection to a PC/Mac via the USB-C BT700 Bluetooth adapter and to a mobile device via Bluetooth v5.2.
4.3 Conexión a un teléfono móvil
The headset can also connect directly to your mobile phone via Bluetooth 5.2.
- With the headset powered on, activate Bluetooth pairing mode. (Refer to your headset's specific button combination for pairing mode, usually holding the power button or a dedicated Bluetooth button).
- En su teléfono móvil, vaya a la configuración de Bluetooth y busque nuevos dispositivos.
- Select "Poly Voyager 4320 UC" from the list of available devices.
- Once paired, your phone will indicate a successful connection.
5. Instrucciones de funcionamiento
5.1 Controles básicos
- Encendido/apagado: Use the power button located on the earcup.
- Control de volumen: Use the volume up (+) and volume down (-) buttons on the earcup.
- Silenciar/Activar silencio: Press the pinch-to-mute button on the microphone boom. A dynamic mute alert will notify you if you speak while muted.
- Responder/Finalizar llamada: Press the call control button (often indicated by a phone icon) on the earcup.
- Reproducir/Pausar medios: Press the call control button when not on a call.
5.2 Tecnología de vallas acústicas
The headset's dual microphone with Acoustic Fence technology creates a virtual "fence" around your voice, significantly reducing background noise for your callers. This ensures that only your voice is heard clearly, even in noisy environments.
5.3 Indicadores LED
The dual LED indicators on the headset provide visual cues about your call status. When you are on a call, these LEDs illuminate, signaling to others that you are busy and should not be interrupted.

Image: The Poly Voyager 4320 UC headset shown with logos indicating compatibility with Windows, Mac, iPhone, Android, Microsoft Teams, Zoom, and Google Meet.
6. Mantenimiento
6.1 Cuidados generales
- Store the headset in the provided carrying case when not in use to protect it from dust and damage.
- Clean the ear cushions and headband with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
- Do not expose the headset to extreme temperatures or moisture.
6.2 Duración de la batería
The headset is equipped with a Lithium Ion battery. To maximize battery lifespan, avoid fully discharging the battery frequently. Charge the headset regularly, especially if it will not be used for an extended period.
7. Solución de problemas
If you encounter issues with your Poly Voyager 4320 UC headset, try the following steps:
- Sin audio/mala calidad de audio:
- Asegúrese de que los auriculares estén encendidos y completamente cargados.
- Verify that the headset is properly paired and connected to your device (computer or mobile phone).
- Check your device's sound settings to ensure the Poly Voyager 4320 UC is selected as the default playback and recording device.
- Confirm that the volume on both the headset and your connected device is turned up.
- If using the BT700 adapter, try unplugging and re-inserting it.
- El micrófono no funciona:
- Ensure the microphone is not muted (check the mute button on the boom and the dynamic mute alert).
- Verify microphone input settings on your computer or mobile device.
- Position the microphone boom correctly, close to your mouth.
- Problemas de conexión:
- Asegúrese de que el Bluetooth de su dispositivo esté habilitado.
- Move closer to your connected device to ensure you are within the wireless range (up to 50 meters / 164 feet).
- Intente desvincular y volver a vincular el auricular con su dispositivo.
- Reinicie tanto el auricular como el dispositivo conectado.
For advanced settings, firmware updates, and customization, download and install the Poly Lens desktop application en tu computadora.

Image: The Poly Voyager 4320 UC headset alongside a laptop and mobile phone, illustrating the Poly Lens application for device customization and management.
8. Especificaciones
| Característica | Detalle |
|---|---|
| Nombre del modelo | Voyager 4320, USB-C BT700 with USB-C to USB-A Adapter |
| Tecnología de conectividad | Inalámbrico (Bluetooth 5.2) |
| alcance inalámbrico | Hasta 50 metros (164 pies) |
| Duración de la batería (tiempo de conversación) | Hasta 24 horas |
| Micrófono | Micrófono dual con cancelación de ruido y tecnología Acoustic Fence |
| Toma de auriculares | USB (for corded audio/charging) |
| Dispositivos compatibles | Celulares, computadoras de escritorio, portátiles, tabletas |
| Tipo de control | Control de medios, pulsador |
| Peso del artículo | 61 gramos (2.15 onzas) |
| Dimensiones del producto | 1.97 x 8.27 x 7.09 pulgadas |
| Fabricante | escuela politécnica |
| Color | Negro |
| Código Postal | 196548548699, 017229196636 |
9. Información de garantía
Specific warranty details for the Poly Voyager 4320 UC Wireless Headset are typically provided with the product packaging or can be found on the official Poly webSitio. Consulte estos recursos para conocer los términos y condiciones completos de la garantía.
10. Soporte
For further assistance, product registration, firmware updates, and advanced customization of your Poly Voyager 4320 UC headset, please visit the official Poly support website or download the Poly Lens desktop application. The Poly Lens application allows you to manage device settings, receive notifications, and access support resources directly.
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